What to do before you give feedback:
- Are you the right person to give the feedback?
If you’re giving feedback on a subject you have no credibility in in the eyes of the receiver, then they will reject your feedback. And maybe rightly so. Also, if you want to give feedback about something that you only heard from others and not observed yourself, then it’s also fair for the other to reject it.
- Is the other person open for feedback?
Be mindful about selecting when to give the feedback. Maybe they are currently having a stressful time or have already been downrated in their past performance review. You may want to hold off with your feedback, see if it’s still necessary in a few weeks.
- Are you focusing on what’s important?
Some people have a laundry list of things they want others to improve on. Have a look at what you want to say to the other. Is that really all important? Could you put your ego aside on some of the things and cut the other some slack? Which of these items serve the other more than they serve you?
- Do you know what exactly you want to talk about?
It’s important to be precise. „Please improve your communication skills“ can mean anything from „upgrade your English“ to „make your presentation more on point for the audience“ to „stop yelling at people“.
How to give feedback on behaviour:
What is your intention in sharing this feedback with them?
What would be a successful outcome of this feedback conversation?
What was the SITUATION?
What was the BEHAVIOUR (what did the person do)?
What was the IMPACT of the behaviour on you and/or others?
Highlight the good!Remember: If you noticed something good, use the same preparation and feedback approach!